Saturday, November 8, 2014

Customer service executive for contact center

Customer service executive for contact center are the most flexible earners in this world. We converse in English even if we did not take English majors. We go over bills even if we are not accountants. We troubleshoot and fix issues even if we are not computer savvy people. We take irate and aggressive people with ease even if we are not psychology graduates. We are shock-absorbers. We say sorry even if it’s not our fault. We help people who don’t even mean to us. We put a genuine smile even if we have problems inside. If you know someone who is a call center agent, tap his/her back because it’s never easy being one.

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